We hope that all of our customers are happy with their purchases. If any product we deliver is not what you ordered or is defective or damaged, please let us know as soon as possible and we will provide a refund or replacement.
If you wish to return any item(s) from your order please write detailing your reasons for return. Once we receive the item(s) we will issue a refund or replacement as appropriate.
For any item(s) which are defective, damaged or sent in error by us, we will refund the cost of the item(s) plus the cost of any postage charges paid by you as part of your initial order. If you require a replacement we will send this to you free of charge.
For items which are no longer wanted we will refund the cost of the item but we will not refund any postage charges paid by you as part of your intial order. We will not issue any refunds where the item has been removed from its sealed packaging.
Please note that items must be returned within 28 days of receipt in order for them to qualify for a refund.
Contact: Customer Services
Tel: +44 1765 640338 (UK)
Address: Strawberry Fields, Sutton Howgrave, Bedale, North Yorkshire DL8 2NS, UK